Privacy Policy

Personal Data Protection

Robotsys, headquartered at 54 Kifisou Avenue, Athens, with branches in Metamorfosi and Komotini, fully respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU 2016/679 – GDPR) and Law 4624/2019. 4624/2019.

Data Controller

What Data We Collect

When you visit our website, we collect only the personal data you choose to provide to us through the contact form or other means of communication. We may collect:

• Full name
• Company name
• Contact phone number
• Email address
• Information about your industrial project or business needs

Purpose of Processing

Your personal data is used exclusively for:

1. Responding to contact requests or technical enquiries.
2. Preparing and sending technical and commercial proposals at your request.
3. Scheduling meetings or visits to your facilities.
4. Communicating with you about the services you have requested.

Legal Basis for Processing

Your personal data is processed in accordance with Article 6 of the GDPR, based either on your consent or on the need to take steps at your request before entering into a contract, as well as on the company's compliance with its legal obligations where required.

Disclosure to Third Parties

Robotsys does not sell, rent or share personal data with third parties for advertising or commercial purposes. Access to your data is limited to authorised members of our technical and administrative staff, or to partners bound by a duty of confidentiality, and only where this is necessary to provide our services or is required by law.

Data Retention Period

Personal data is kept only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law and the company's tax and other regulatory obligations.

Cookies

This website uses cookies that are necessary for it to function properly. Where optional cookies are used, such as analytics cookies or cookies that improve the user experience, they are placed only after you have given your consent through the website's cookie management tool.

Your Rights

Under the GDPR, you have the right:

• to access your personal data,
• to have inaccurate data corrected,
• to have your data erased, where permitted,
• to restrict processing,
• to data portability,
• to object to processing,
• to withdraw your consent at any time, without affecting the lawfulness of processing carried out before its withdrawal.

Right to Lodge a Complaint

If you believe that your rights regarding the protection of your personal data are being violated, you have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA).

Data Security

Robotsys applies appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, loss or destruction. The company also operates a certified Quality Management System in accordance with ISO 9001:2015, as part of the continuous improvement of its processes and the delivery of high-quality services.

Last updated: July 2026